Compliance
Rate Extra's commitments on know-your-business checks, anti-money-laundering, sanctions screening, anti-bribery and whistleblowing.
- Version:
- 1.0
- Effective date:
- 10/01/2026
- Last updated:
- 09/22/2026
1. KYC and KYB
Before contracting, Rate Extra verifies the identity and licensing of every agency: trade licence, tourism licence and the identity of the authorised signatory. We update this information periodically and on trigger events.
2. Anti-money-laundering
Rate Extra operates a prepaid model funded by bank transfer from the contracted agency's own accounts. We do not accept cash, third-party payments or payments from unrelated accounts, and we report suspicious activity as required by UAE law.
3. Sanctions screening
Agencies, their beneficial owners and, where required, travellers are screened against applicable sanctions lists. We do not provide services where sanctions prohibit it.
4. Anti-bribery and corruption
Rate Extra does not offer, promise, give or accept improper payments or advantages, directly or through third parties, to obtain or retain business. Our partners are expected to apply the same standard.
5. Whistleblowing
Concerns about misconduct can be reported confidentially to legal@rateextra.ae. Reports made in good faith do not lead to retaliation.
This document is available in English, Arabic and Turkish. In case of conflict, the English version prevails to the extent permitted by applicable law.
Rate Extra Tourism L.L.C · License No. 1253634 · legal@rateextra.ae